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Privacy Policy

Last updated: July 1, 2026

Key Points at a Glance:
  • We collect only the information necessary to provide and improve our services.
  • We never sell your personal data to third parties.
  • Your funnel content and business data remain yours — we do not claim ownership.
  • We use industry-standard encryption and security measures to protect your data.
  • You have the right to access, correct, export, or delete your personal information at any time.
  • We comply with applicable data protection laws including GDPR and CCPA.
  • You can manage cookie preferences and opt out of marketing communications.

1. Introduction

Welcome to Sajilo Funnel. This Privacy Policy explains how Sajilo Funnel Pvt. Ltd. ("Sajilo Funnel," "we," "us," or "our"), a company registered in Kathmandu, Nepal, collects, uses, stores, shares, and protects your personal information when you use our website, platform, applications, and related services (collectively, the "Services").

This Privacy Policy applies to all users of our Services, including visitors to our website, registered account holders, paying subscribers, and any other individuals who interact with Sajilo Funnel. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Services. We encourage you to review this policy periodically to stay informed about how we handle your data.

2. Information We Collect

We collect various types of information to provide, maintain, and improve our Services. The categories of information we collect include:

2.1 Account Information

When you create an account or register for our Services, we collect personal information that you voluntarily provide, including:

  • Full name (first and last name)
  • Email address
  • Phone number (optional)
  • Company or organization name
  • Job title or role
  • Profile picture or avatar (if uploaded)
  • Account credentials (password stored in encrypted/hashed form)
  • Time zone and language preferences

2.2 Payment Information

When you subscribe to a paid plan or make a purchase, we collect billing and payment information, including:

  • Billing name and address
  • Credit or debit card details (processed and stored securely by our PCI-compliant payment processors — we do not store full card numbers on our servers)
  • Payment method type
  • Transaction history, amounts, dates, and invoice records
  • Tax identification numbers, where required by law

All payment processing is handled by trusted third-party payment processors who comply with the Payment Card Industry Data Security Standard (PCI DSS).

2.3 Usage Data

We automatically collect information about how you interact with our Services, including:

  • Pages and features accessed within the platform
  • Actions taken (e.g., creating funnels, publishing pages, editing templates)
  • Frequency and duration of use
  • Search queries within the platform
  • Click patterns and navigation paths
  • Error logs and crash reports
  • Feature adoption and engagement metrics

2.4 Funnel & Content Data

When you use our Services to build funnels, landing pages, and marketing campaigns, we process and store the content you create, including:

  • Funnel pages, landing pages, and website content
  • Images, videos, and other media files you upload
  • Form submissions and lead data collected through your funnels
  • Email and SMS campaign content
  • Automation workflows and sequences
  • Custom domain configurations
  • A/B test variations and results

Important: You retain full ownership of all content and data you create using our Services. We process this data solely to provide the Services to you and do not use your content for any other purpose without your explicit consent.

2.5 Communication Data

We collect information from your communications with us and through our Services, including:

  • Customer support tickets, live chat conversations, and email correspondence
  • Feedback, survey responses, and reviews
  • Comments and posts in community forums or discussion boards
  • Communication preferences and opt-in/opt-out records

2.6 Device & Technical Data

We automatically collect technical information about the devices and systems you use to access our Services, including:

  • IP address and approximate geolocation
  • Browser type, version, and language settings
  • Operating system and device type (desktop, mobile, tablet)
  • Screen resolution and viewport size
  • Referring URL and exit pages
  • Date and time stamps of access
  • Unique device identifiers
  • Network connection type

2.7 Third-Party Data

We may receive information about you from third-party sources, including:

  • Social media platforms, if you choose to sign in or link your account using a third-party provider (e.g., Google, Facebook)
  • Business partners and integration providers who you authorize to share data with us
  • Publicly available sources such as business directories and social media profiles
  • Analytics and advertising partners who provide aggregated or de-identified data
  • Identity verification and fraud prevention services

When we receive third-party data, we handle it in accordance with this Privacy Policy and any applicable agreements with those third parties.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our Services: To operate the Sajilo Funnel platform, process your requests, and deliver the features and functionality you expect.
  • Account management: To create, authenticate, and manage your account, including password resets, security alerts, and account notifications.
  • Processing payments: To process subscriptions, payments, refunds, and generate invoices and transaction records.
  • Improving and developing our Services: To analyze usage patterns, identify trends, diagnose technical issues, and develop new features, tools, and improvements.
  • Personalization: To customize your experience, provide tailored content, recommendations, and interface preferences based on your usage and settings.
  • Customer support: To respond to your inquiries, troubleshoot issues, provide technical assistance, and resolve disputes.
  • Communication: To send transactional emails (e.g., account confirmations, billing receipts, security alerts), service updates, and — with your consent — marketing communications about new features, offers, and content.
  • Analytics and reporting: To generate aggregated, anonymized analytics and insights about how our Services are used, helping us improve performance and user experience.
  • Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized access, security threats, and violations of our Terms of Service.
  • Legal compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
  • Enforcing our agreements: To enforce our Terms of Service, Acceptable Use Policy, and other agreements.
  • Business operations: To conduct internal business operations, including auditing, data analysis, research, and organizational planning.

4. Data Sharing & Third Parties

We take your privacy seriously and are committed to limiting the sharing of your personal information. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business and delivering our Services. These providers are contractually obligated to protect your data and use it only for the specific purposes we authorize. Examples include:

  • Cloud hosting and infrastructure providers (e.g., data storage, server management)
  • Payment processors and billing platforms
  • Email delivery and communication services
  • Customer support and helpdesk tools
  • Analytics and monitoring services
  • Content delivery networks (CDNs)

4.2 Analytics Partners

We use analytics services to understand how our Services are used and to improve them. These partners may collect and process aggregated or de-identified data. We ensure that any analytics data shared does not directly identify individual users without appropriate safeguards.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal process, including:

  • Court orders, subpoenas, or other legal proceedings
  • Requests from law enforcement or regulatory authorities
  • To protect the rights, property, or safety of Sajilo Funnel, our users, or the public
  • To detect, prevent, or address fraud, security issues, or technical problems

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have.

4.5 With Your Consent

We may share your information in other ways if you give us explicit consent to do so.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information, enhance your experience, and analyze how our Services are used. A cookie is a small data file stored on your device when you visit a website.

5.1 Essential Cookies

These cookies are strictly necessary for the operation of our Services. They enable core functionality such as user authentication, session management, security features, and load balancing. You cannot opt out of essential cookies, as the Services cannot function properly without them.

5.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website and platform. These cookies collect information such as the number of visitors, pages viewed, time spent on pages, and traffic sources. This data helps us measure and improve the performance of our Services. Analytics data is typically aggregated and anonymized.

5.3 Preference Cookies

Preference cookies (also known as functionality cookies) allow our Services to remember choices you make, such as language preferences, theme settings, and display configurations. These cookies enhance your experience by personalizing the interface to your preferences.

5.4 Marketing Cookies

Marketing cookies are used to track visitors across websites and display relevant advertisements. These cookies may be set by our advertising partners and help us measure the effectiveness of our marketing campaigns. Marketing cookies are only placed with your explicit consent.

5.5 Managing Cookies

You can manage your cookie preferences in the following ways:

  • Browser settings: Most web browsers allow you to control cookies through their settings. You can configure your browser to block or delete cookies, though this may affect the functionality of our Services.
  • Cookie consent banner: When you first visit our website, you will be presented with a cookie consent banner where you can accept or reject non-essential cookies.
  • Opt-out tools: You can opt out of interest-based advertising through industry tools such as the Digital Advertising Alliance (optout.aboutads.info) or the Network Advertising Initiative (optout.networkadvertising.org).

Please note that disabling certain cookies may limit your ability to use some features of our Services.

6. Data Security

We take the security of your personal information very seriously and implement a comprehensive set of technical, administrative, and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

6.1 Encryption

All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS/SSL). Sensitive data at rest, including passwords and payment information, is encrypted using industry-standard AES-256 encryption. Passwords are hashed using secure, one-way hashing algorithms with salting.

6.2 Security Audits

We conduct regular security assessments, including vulnerability scanning, penetration testing, and code reviews. We also engage independent third-party security firms to audit our infrastructure and practices periodically.

6.3 Access Controls

Access to personal data is restricted to authorized employees and contractors who need it to perform their job functions. We enforce the principle of least privilege, use multi-factor authentication for internal systems, and maintain detailed access logs for audit purposes.

6.4 Incident Response

We maintain a documented incident response plan to address potential data breaches and security incidents. In the event of a data breach that affects your personal information, we will:

  • Promptly investigate and contain the incident
  • Notify affected users and relevant regulatory authorities as required by applicable law
  • Take corrective measures to prevent future occurrences
  • Provide guidance on steps you can take to protect your account

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to using commercially reasonable efforts to protect your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our data retention practices are as follows:

7.1 Account Data

We retain your account information for as long as your account remains active. If you request account deletion, we will delete or anonymize your personal data within 30 days of your request, except where we are required to retain certain information for legal, regulatory, or legitimate business purposes (e.g., fraud prevention, dispute resolution).

7.2 Analytics Data

Aggregated and anonymized analytics data may be retained indefinitely, as it does not identify individual users. Raw analytics data that includes personal identifiers is retained for up to 26 months, after which it is automatically purged or anonymized.

7.3 Transaction Records

Payment and transaction records are retained for a minimum of 7 years to comply with financial reporting, tax, and auditing obligations under applicable laws.

7.4 Marketing Data

If you opt out of marketing communications, we will promptly cease sending marketing messages. However, we retain your opt-out preference records to ensure we continue to honor your request. Marketing engagement data is retained for up to 24 months.

7.5 Communication Records

Customer support interactions and communication records are retained for up to 3 years to ensure continuity of service and for quality assurance and training purposes.

8. Your Rights

We respect your rights regarding your personal information. Depending on your location and applicable laws, you may have the following rights:

8.1 Right to Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used, machine-readable format within 30 days of your request.

8.2 Right to Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. You can update most account information directly through your account settings.

8.3 Right to Deletion

You have the right to request the deletion of your personal information. Upon receiving a valid deletion request, we will delete your data within 30 days, except where retention is required by law or for legitimate business purposes as described in this policy.

8.4 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format (e.g., CSV, JSON). You may also request that we transfer your data directly to another service provider, where technically feasible.

8.5 Right to Opt Out

You have the right to opt out of:

  • Marketing and promotional communications (via the unsubscribe link in any marketing email, or through your account settings)
  • Non-essential cookies and tracking technologies (via our cookie consent banner or your browser settings)
  • Automated decision-making and profiling, where applicable

8.6 Rights Under GDPR (European Economic Area)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to restrict processing: You may request that we limit the processing of your personal data under certain circumstances.
  • Right to object: You may object to the processing of your personal data based on our legitimate interests.
  • Right to withdraw consent: Where we rely on your consent to process data, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
  • Right to lodge a complaint: You have the right to lodge a complaint with your local data protection authority.

Our legal bases for processing personal data under the GDPR include: performance of a contract, legitimate interests, consent, and compliance with legal obligations.

8.7 Rights Under CCPA (California)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • Right to know: You may request details about the categories and specific pieces of personal information we have collected about you.
  • Right to delete: You may request deletion of your personal information, subject to certain exceptions.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
  • Right to opt out of sale: We do not sell your personal information. However, you have the right to direct us not to sell your personal information at any time.
  • Right to limit use of sensitive personal information: You may request that we limit the use and disclosure of your sensitive personal information.

To exercise any of these rights, please contact us at privacy@sajilofunnel.com. We will respond to all legitimate requests within 30 days (or within the timeframe required by applicable law). We may ask you to verify your identity before processing your request to ensure the security of your account.

9. International Data Transfers

Sajilo Funnel Pvt. Ltd. is headquartered in Kathmandu, Nepal. Our servers and service providers may be located in various countries around the world. As a result, your personal information may be transferred to, stored, and processed in countries other than your country of residence, including countries that may not provide the same level of data protection as your home country.

When we transfer personal data internationally, we implement appropriate safeguards to ensure your data remains protected, including:

  • Standard Contractual Clauses (SCCs): We use European Commission-approved Standard Contractual Clauses with our service providers and partners to ensure adequate protection for data transferred outside the EEA.
  • Data Processing Agreements: We enter into data processing agreements with all third-party service providers that process personal data on our behalf, requiring them to maintain appropriate security and privacy standards.
  • Adequacy decisions: Where possible, we transfer data to countries that have been recognized by relevant authorities as providing an adequate level of data protection.
  • Additional safeguards: We implement supplementary technical and organizational measures, such as encryption and access controls, to protect data during transfer.

By using our Services, you acknowledge and consent to the transfer of your personal information to countries outside your country of residence, subject to the safeguards described above.

10. Children's Privacy

Our Services are not directed at children under the age of 16, and we do not knowingly collect personal information from children under 16 years of age. If you are under 16, please do not use our Services or submit any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe that your child under 16 has provided us with personal information, please contact us immediately at privacy@sajilofunnel.com, and we will promptly investigate and remove the data.

In jurisdictions where a higher age of consent applies (e.g., under 13 in the United States under COPPA), we adhere to the applicable local requirements.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:

  • Update the "Last updated" date at the top of this page
  • Post a prominent notice on our website or within the platform
  • Send an email notification to registered users for significant changes
  • Where required by law, obtain your consent before applying material changes to how we process your personal data

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

  • Email: privacy@sajilofunnel.com
  • Company: Sajilo Funnel Pvt. Ltd.
  • Address: Kathmandu, Nepal

We aim to respond to all privacy-related inquiries within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

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